qktk Terms and Conditions — Full Details
This page outlines all the terms, rights, and responsibilities for using the qktk platform. Please read it carefully before opening an account.
1. Definitions and Interpretation
The following terms used in these terms and conditions have the meanings set out below:
- "Platform" refers to the qktk website, mobile site, and all associated services.
- "User" or "You" refers to any person who has created or is using an account on the qktk platform.
- "qktk" refers to the organisation that operates this platform.
- "Account" refers to a user's personal registered profile.
- "Bonus" refers to any promotional offer, credit, or reward provided by qktk.
- "Wagering Requirement" refers to the number of times a bonus amount must be bet before it can be withdrawn.
2. Account Registration and Eligibility
2.1 Age Requirement
You must be 21 years of age or older to use the qktk platform. Creating or using an account on behalf of a minor is strictly prohibited. qktk may request valid documentation to verify age at any time.
2.2 One Account Per Person
Each person may operate only one account. If multiple accounts are created under the same person's name, all accounts will be closed and any accumulated balance may be forfeited.
2.3 Providing Accurate Information
You must provide true and complete information at the time of registration. Any account created with false information will be cancelled at any time. If your information changes, notify our support team immediately.
2.4 Identity Verification (KYC)
qktk reserves the right to verify your identity using a national identity card, passport, or other government-issued documents as required. Withdrawals or certain features may be restricted until the KYC process is completed.
3. Account Security and Password
The security of your account is entirely your responsibility. Please follow the guidelines below:
- Use a strong and unique password.
- Never share your login details with any third party.
- Always log out after using a public or shared device.
- If you notice any unauthorised activity on your account, inform our support team immediately.
You will be held responsible for all activity carried out from your account, unless it is proven that the account was compromised due to a fault on qktk's part.
4. Deposit and Withdrawal Policy
4.1 Deposit
The following methods are accepted for depositing funds to qktk: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳200 (for each method). Deposited funds are generally credited to the account instantly.
4.2 Withdrawal
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours. However, withdrawals may be delayed if identity verification is pending or unusual activity is detected.
4.3 Security Measures
It is recommended to use the same method for both deposits and withdrawals. SSL encryption technology is used for all financial transactions. qktk reserves the right to block suspicious transactions.
5. Bonuses and Promotional Offers
5.1 Welcome Bonus
New users will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳15,000. A 25x wagering requirement applies to this bonus, meaning the bonus amount must be bet 25 times before it can be withdrawn.
5.2 General Terms for Bonus Use
- Each bonus offer has a specific validity period — expired bonuses will be cancelled automatically.
- While one bonus is active, another bonus may not be applicable at the same time.
- Bets placed with bonus funds are eligible for wagering calculations.
- qktk reserves the right to modify, suspend, or cancel any bonus offer at any time.
- In cases of bonus abuse (such as claiming bonuses from multiple accounts), all bonuses and associated winnings will be forfeited.
5.3 VIP Program
The qktk VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback applies at each tier. VIP benefits are personal and non-transferable.
6. Prohibited Activities
The following activities are strictly prohibited on the qktk platform:
- Creating or operating an account using another person's identity.
- Any form of fraudulent activity, hacking, or use of software bots.
- Creating artificial betting patterns to exploit the bonus system.
- Using the platform for money laundering or illegal transactions.
- Any attempt to disrupt the normal operation of the platform.
- Use of third-party betting software or automated systems.
If any such activity is detected, qktk reserves the right to immediately suspend or permanently close the account and forfeit all balances.
7. Game Rules and Fair Play
7.1 Game Results
The results of all games on the qktk platform are determined through certified Random Number Generator (RNG) technology. We work with accredited technology providers to ensure fair play.
7.2 Right to Cancel Bets
In the event of a technical error or incorrect odds, qktk reserves the right to cancel the relevant bet or game. In such cases, only the original bet amount will be returned.
7.3 Technical Issues
If a game is interrupted due to loss of internet connection or a device issue, the game record will be saved on the server and settled appropriately.
8. Responsible Gaming
qktk is firmly committed to responsible gaming. We provide the following features:
- The ability to set deposit limits.
- The option for a temporary break (self-exclusion) or account cooling-off period.
- The ability to view gaming history and spending information.
- Access to support and resources related to problem gambling.
Gambling is for entertainment only. Never consider gambling as a solution to financial problems. For more details, visit our Responsible Gaming page.
9. Privacy and Personal Information
For details on how your personal information is collected, stored, and used, please see our Privacy Policy. The key points are as follows:
- Your information will be used only for the purpose of providing services and ensuring security.
- Your information will not be shared with third parties except where required by law.
- Your information is kept secure using SSL encryption technology.
10. Copyright and Intellectual Property
All content on the qktk platform — logos, designs, software, text, and graphics — is protected under qktk's copyright. Copying, distributing, or modifying this content without permission, other than for personal use, is prohibited.
11. Limitation of Liability
qktk will not be held responsible for the following:
- Any financial loss due to technical interruptions or loss of internet connection.
- Account compromise resulting from a user's own negligence.
- Delays in third-party payment processing.
- Any circumstances beyond the user's control (Force Majeure).
Even so, our 24/7 live chat support team is always ready to assist you with any issue.
12. Account Closure and Suspension
12.1 Closure by the User
You may close your account at any time by contacting our support team. Please withdraw any available balance before closing your account.
12.2 Suspension or Closure by qktk
qktk may suspend or permanently close your account for the following reasons:
- Violation of these terms and conditions.
- Fraudulent or deceptive activity.
- Failure to complete identity verification.
- Suspicious or unusual transactions.
13. Dispute Resolution
If a dispute arises with qktk, please contact our support team first. In most cases, resolution is possible through 24/7 live chat or email.
In all disputes, qktk's decision will be considered final, subject to a fair and reasonable review process. Contact email: [email protected]
14. Changes to Terms and Conditions
qktk reserves the right to modify these terms and conditions at any time. In the event of changes, the updated terms will be published on this page and, where applicable, you will be notified by email. Continued use of the platform after any changes means you have accepted the new terms.
15. Contact
If you have any questions about these terms and conditions, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali.
Our support team is always here for you.
Get started on qktk today
If you have any questions after reading our terms and conditions, our 24/7 live chat support team is always ready. Play safely and responsibly.